Effective Date: August 25, 2025
Company: FlxFreight LLC, New Jersey, USA

At FlxFreight, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, or use our freight and delivery services. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect personal and business information directly from you when you:

• Request a quote or book a service
• Complete a contact form or send us an email
• Communicate with us by phone or through our website
• Engage in a business transaction with us

The types of information we may collect include:

• Full name, company name, and contact details (email, phone, address)
• Shipping details (pickup and delivery addresses, package contents, special instructions)
• Billing and payment information (where applicable)
• Any other information you voluntarily provide to us in connection with a service request

You may also visit our website without providing personally identifiable information.

2. How We Use Your Information

We use the information we collect in the following ways:

• To provide and manage our freight and delivery services
• To respond to inquiries, requests, and customer support needs
• To process transactions and send confirmations or service updates
• To improve our website, services, and customer experience
• To send company updates, promotional messages, or service information (you may unsubscribe at any time)
• To comply with legal or regulatory requirements

3. How We Protect Your Information

We implement appropriate technical, administrative, and physical safeguards to protect your personal information. Access is limited to authorized personnel who are required to keep the information confidential.

4. Cookies and Website Tracking

Like many websites, we may use cookies and similar technologies to:

• Recognize your browser
• Track site usage and traffic patterns
• Improve website functionality and user experience

You can choose to disable cookies through your browser settings. However, certain website features may not function properly without them.

5. Disclosure of Information to Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following cases:

• With trusted service providers who assist us in operating our business and servicing you (e.g., IT, payment processors, logistics partners)
• To comply with applicable laws, regulations, legal processes, or government requests
• To protect our rights, property, safety, or those of our clients and partners

We may also share non-personally identifiable, aggregated data for marketing, research, or service improvement purposes.

6. Third-Party Links

Our website may contain links to third-party websites. These external sites have separate privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy statements of any third-party sites you visit.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access, update, or correct your information
• The right to request deletion of your information (subject to legal or contractual obligations)
• The right to opt out of marketing communications (where applicable)

To exercise your rights, please contact us at the details below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

FlxFreight LLC
Email: shipping@flx-freight.com
Phone: +1 (908) 251-7215